A branded portal for every municipality
Each city operates its own subdomain — like hampton.civiceventos.com — with its own events, venues, and classes, all served from one platform with no separate deployment per tenant.
IPublic Portals
Balthrop Logic is releasing CivicEventOS — one platform for ticketing, registration, box office operations, patron records, and civic communication, built specifically for cities, arts venues, and public agencies. This certifies its public availability.
Everything below ships in this release — not a roadmap, not a preview. Each article is live today at civiceventos.com.
Each city operates its own subdomain — like hampton.civiceventos.com — with its own events, venues, and classes, all served from one platform with no separate deployment per tenant.
A drag-and-drop visual seating designer with ADA, companion, and VIP seat marking sits alongside general admission and free-event ticketing — with a grid-based fallback so no venue is ever blocked from selling.
Bundle multiple events into one purchase, one checkout, one order — with tickets issued automatically across every included event and validated by the same scanner used for single-event admission.
Public registration pages with capacity limits, waitlists, guardian and custom intake fields, and automated reminder emails — for everything from a pottery class to a season-long youth program.
Cash, card, check, invoice, and comp sales, plus native Stripe Terminal support for card-present transactions — with full cash drawer reconciliation at open and close.
Cloud-based QR scanning with duplicate and refunded-ticket rejection, working identically whether a ticket came from a single-event purchase or a season package.
Segment patrons by purchase history, class attendance, or check-in activity, then send announcement and follow-up campaigns that fully respect opt-in status and unsubscribe requests.
Tenant staff file support tickets with priority routing up to true emergency status — with a one-hour SLA, phone-contact requirements, and a global command center for the provider's own team.
Per-ticket refunds are distinct from order-level credits, settlement batches reconcile real processor fees, and every action — refund, void, or edit — writes to an immutable audit log.
Nine staff roles with server-side permission checks on every page and action — not just a hidden menu — plus bulk import and export for onboarding an entire staff roster or patron list in minutes.
Every class of deployment includes digital ticketing, patron records, and standard reporting.
See it running for a real municipal arts tenant, or bring us your procurement requirements — Balthrop Logic responds within one business day.